Ben NewtonBen Newton

← Customer Feedback for chartbeat
  • My Ideas
  • Comments

    1. send a user name to chartbeat to see what they are doing

      47 votes
      Vote 0 votes Vote Vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Forgot password?
        Create a password
        I agree to the terms of service

        You'll receive a confirmation email with a link to create a password (optional).

        Signed in as (Sign out)
        Close
        Close
        You have left! (?) (thinking…)
        5 comments  ·  General  ·  Admin →
        TonyAdminTony (Admin, chartbeat) responded

        We have to be careful over releasing Personally Identifiable Information, so that we aren’t infringing on anyone’s rights. However, we are looking at a few creative ways to bring you much more information about the demographic profile of your visitors. Stay tuned.

        Ben NewtonBen Newton gave this 3 votes  · 
        Ben NewtonBen Newton commented  · 

        I don't see how this is a privacy issue. You could only pass info to chartbeat that is already available to the chartbeat user anyway.

        We have customers using our site that sign in to use it and I would like to see which customer is on what page. This should be enabled to add any data via a simple customer="jim' or account_number="1234" in the call to chartbeat from the page.

        I temporarily switched to a competitor who had this available and it is the one feature that I really miss from them.

      • Allow me to resize/add columns to real-time dashboard for widescreen resolutions.

        48 votes
        Vote 0 votes Vote Vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Forgot password?
          Create a password
          I agree to the terms of service

          You'll receive a confirmation email with a link to create a password (optional).

          Signed in as (Sign out)
          Close
          Close
          You have left! (?) (thinking…)
          0 comments  ·  General  ·  Admin →
          Ben NewtonBen Newton gave this 2 votes  · 

        • Ability to exclude specific IP addresses

          466 votes
          Vote 0 votes Vote Vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Forgot password?
            Create a password
            I agree to the terms of service

            You'll receive a confirmation email with a link to create a password (optional).

            Signed in as (Sign out)
            Close
            Close
            You have left! (?) (thinking…)
            under review  ·  20 comments  ·  General  ·  Admin →
            Ben NewtonBen Newton gave this 1 vote  · 
        • Need a free online helpdesk & knowledge base?

          • Knowledge Base and Helpdesk

          (thinking…)
          Reset